FAQ

Frequently Asked Questions

Getting Started

  • Book a free consultation online, or call us on 0456 206 990 or email us at hello@tutorwo.com if that’s easier. Tell us your child’s year level, subject, current needs and goals, and we’ll recommend a tutor who’s a good match.

  • We look beyond subject knowledge. We consider year level, learning needs, goals, personality, learning style and availability, because the best tutor knows their subject and can build a strong working relationship with your child.

  • Most students start within 7 days of their consultation. Once we’ve found the right tutor, we’ll agree to a time that suits you and get lessons underway as soon as possible.

  • High-achieving recent graduates with ATARs of 90+, who have been through the demands of senior school themselves.

  • If you’re not happy with your first lesson, we’ll refund it in full or put it towards a lesson with a different tutor. If at any point you feel your tutor isn’t the best match, just get in touch and we’ll arrange another match from our team where possible.

  • Yes. All TutorWo tutors hold a current Working With Children Check, and we have a Child Safe and Wellbeing Policy, along with a Child Safe Code of Conduct, in place at all times.

Lessons

  • Both. Private tutoring is one-to-one and tailored entirely to your child. Small group tutoring is a more affordable option, with groups kept small enough for everyone to get individual support. Availability varies by subject and year level.

  • Groups of two or three share a lesson, which brings the cost per student down. Groups are self-formed, so you organise the group yourself, for example by asking a friend’s child to join. Students should attend the same school and be at a similar level, so lessons suit everyone.

  • We ask for one lesson a week during the school term, because consistency is what drives progress. It lets tutors build on previous learning, address difficulties early and keep momentum going. Extra lessons can sometimes be arranged around assessments and exams.

  • Not at all. Some students need extra support, while others are doing well and want to challenge themselves. Senior students come to us to have tricky concepts explained again, stay ahead of school, improve assessment results, get detailed feedback or make the most of their final exams. Tutoring can focus on intervention, consolidation or extension, depending on where your child is at.

  • Yes, they can. Tutors can work alongside your child’s school program, whether that’s filling gaps, revising past content, working through current topics, frontloading what’s coming next, preparing for assessments and exams, or extending them further. Lessons can adapt week to week as your child’s needs change.

  • Yes. Tutors explain concepts, help plan responses, work through similar questions and give feedback, so students learn how to improve their own work.

Online And In-Person Tutoring

  • Mostly online. In-person tutoring may also be available at a local library, depending on location, subject and tutor availability.

    Online lets us match your child with the best tutor for them, not just whoever lives nearby, and with no travel time, regular lessons are easy to keep up with.

    In one-to-one or small group lessons, it’s just as personal as face-to-face. Your child’s tutor checks understanding as they go, gives feedback straight away and adjusts the lesson in real time.

  • Yes. In a one-to-one lesson, the tutor works exclusively with your child for the whole session, using digital tools to explain concepts, show working, share resources and give feedback as they go.

Fees, Changes & Cancellations

  • No. Tutoring is pay as you go, so you can continue for as long as it’s helping your child. Payment arrangements are explained before lessons begin.

  • We understand that things come up. Where possible, we’ll reschedule to another time that week. Cancellations need at least 24 hours’ notice, and late cancellations or missed lessons may be charged in line with our cancellation policy.

  • Yes. Lessons generally follow the school calendar, and holiday arrangements can be discussed with your tutor. Some students take a break, while others use the time to revise, catch up or get ahead for next term.

Years 3-10

  • Yes. Support can target specific areas like reading comprehension, writing, numeracy and mathematical understanding.

VCE, HSC & QCE

  • Whenever it will help most. Some students start in Year 10 to build the foundations Vce, HSC or QCE will demand, others in Year 11 to stay ahead of the pace, and plenty begin in Year 12 to prepare for assessments and exams. It’s never too late to start.

  • Yes, for students already having regular lessons with us. Extra sessions can often be arranged in the lead-up to exams and assessments. Just get in touch and we’ll work out what suits your child best.

International Students

  • Yes, whether they’re preparing to start or have recently arrived and are settling in.

  • We bridge the gap between what students already know and what Australian classrooms expect. Depending on the student, that can include English and Mathematics preparation, academic writing, reading comprehension, answering assessment questions, and understanding classroom expectations and how assessments work here.

Schools

  • Yes. We provide targeted tutoring, enrichment and academic support alongside existing school programs, tailored to your timetable, cohort and priorities.

Tutoring With Us

  • We’re always looking for high-achieving graduates to join our team. Find out more on our Become A Tutor page.

Still Have A Question?

Every student is different. Tell us what you’re looking for and we’ll point you in the right direction.

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